The Goals, Operators, Methods, and Selection rules (GOMS) method is a well-established means of modeling the procedures that humans use to interact with technology.
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Modeling Human-Robot Interaction with GOMS
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The Goals, Operators, Methods, and Selection rules (GOMS) method is a well-established means of modeling the procedures that humans use to interact with technology. We focus on two questions: what is different about using GOMS for human-robot interaction (HRI) versus using GOMS for traditional computer applications, and what are promising approaches for using GOMS to evaluate competing HRI designs? This paper raises issues in using GOMS for modeling HRI and illustrates them with GOMS models that compare two interfaces for urban search-and-rescue robots. Very little work has been done with GOMS so far in the HRI domain, so one of our chief contributions is the guidance we provide for using GOMS for HRI.