Enterprise Systems Engineering (ESE) must go beyond the hardware and software of systems to address Human-Systems Integration (HSI).
Using Cognitive Engineering to Improve Systems Engineering
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Enterprise Systems Engineering (ESE) must go beyond the hardware and software of systems to address Human-Systems Integration (HSI). Towards that end, we propose that Cognitive Engineering techniques can and should play a key role in Systems Engineering efforts. In this paper we survey various methods in Cognitive Engineering, showing where these methods apply to specific problems in Systems Engineering from Concept Definition and Requirements Analysis, through Function Allocation and Performance Estimation, to Training Development and Performance Assurance. We also describe several uses of selected methods, including Cognitive Task Analysis, Computational Cognitive Modeling, and Critical Incident Analysis, to tackle specific problems in air traffic control. Taken together, these specific cases along with our general survey offer a roadmap for using Cognitive Engineering to improve Systems Engineering.