This document describes a path to identify shared services while maintaining the connection with the business need.
Practical Words About Shared Service Identification
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This document describes a path to identify shared services while maintaining the connection with the business need. The business data fields included in the process outcomes are defined by the business team. The business process outcomes are evaluated and graduated as services for automation. Technical information is collected about each graduated service. Technical flows are created to identify the technical components and how technical components are used to support the service. Services are identified and service metadata specified.