This case study considers how Aurora Healthcare (AHC) has engaged physicians and developed physician leaders in order to support care delivery innovation, as well as the organizational competencies = essential to accomplishing that objective.
Moving Toward Bundled Payments-Physician Leadership as a Core Competency: A Case Study of Aurora Healthcare
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This case study details the experiences of Aurora Healthcare (AHC), an integrated, not-for-profit healthcare system serving communities throughout eastern Wisconsin and northern Illinois. AHC operates 15 hospitals, more than 200 clinics, and 82 retail pharmacies. It employs more than 30,000 caregivers, including 1,400 physicians and 600 advanced practice providers. In 2010, AHC treated 1.2 million individuals, saw more than 3.6 million ambulatory care visits, and processed more than 92,000 inpatient discharges. Although many providers are employed by AHC, the organization also contracts with a number of primary care and specialty providers and for services supplied by specialized children's hospitals. To date, AHC does not operate under bundled payment (BP) contracts. However, AHC has prepared for what it believes will be a shift away from traditional fee-for-service reimbursement toward models that create incentives for more coordinated and higher-value care, under which payment will be more tightly linked to performance, quality, and efficiency.