The ability to rapidly discover individual experts, communities of expertise, or knowledge artifacts created by experts is an essential element of organizational effectiveness.
Expert Finding Systems
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The ability to rapidly discover individual experts, communities of expertise, or knowledge artifacts created by experts is an essential element of organizational effectiveness. This report outlines requirements for, challenges to, current state of the art in, and commercially available services and solutions for expert finding. The report provides a matrix of commercial off the shelf expert finding tools, characterizes their capabilities, and provides best practices to ensure a successful deployment.